Shower And Tap Filter With Water Softener

• 15: Stage Advanced Filtration System Sf-15 Pro Uses A High-Efficiency 15-Stage Filter Media Including Pp Cotton, Activated Carbon, Calcium Sulfite, Vc Balls, Alkali Balls, And Mineral Stones To Help Reduce Chlorine, Hard Water Salts, Heavy Metals, And Impurities While Balancing Water Ph.
• Feature: Hard Water Softening Without Tds Reduction This Filter Does Not Change The Water’S Tds Level. It Helps Reduce The Effects Of Hard Water For Bathing Purposes Only. Not Suitable For Drinking Water. Performance Depends On Incoming Water Quality.
• Skin & Hair Care Support Filtered Water May Help Reduce Dryness, Itching, And Irritation Caused By Hard Water And Chlorine, Supporting Smoother Skin And Healthier: Looking Hair For Adults And Children.
• High Capacity & Pressure: Friendly Design Designed For Efficient Filtration Without Reducing Existing Water Pressure. Cartridge Replacement Frequency May Vary Depending On Input Water Quality And Impurity Levels.
• Universal Bathroom Compatibility Fits All Standard Showers With A ½: Inch Inlet And Outlet. For Tap Installation, An Additional Connector May Be Required—Please Contact Customer Care Before Purchase For Guidance.
• Multi: Purpose Use Easy, Tool-Free Installation Simply Connect The Filter In The Correct Direction, Ensure A Leak-Free Fit, And Flush For 3 Minutes Before First Use.

Quality Assurance

Every product undergoes a thorough quality inspection before dispatch to ensure premium finish, durability, and performance.

Open Box Verification

We strongly recommend customers record an unboxing video while opening the package. The video should clearly show:

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  The sealed package before opening
  
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  The shipping label
  
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  The product condition after opening
  

This helps us quickly resolve any claims related to damage, missing items, or incorrect products.

Secure Packaging Guarantee

All products are carefully packed using protective packaging materials to minimize the risk of transit damage.

Installation Recommendation

For optimal performance and longevity, products should be installed by a qualified plumber. Damage caused during improper installation is not covered under warranty or replacement policies.

Warranty Support

Eligible products are covered under the manufacturer's warranty. Warranty duration and coverage may vary depending on the product category.

Customer Support

For assistance regarding orders, products, replacements, exchanges, or warranty claims, customers can contact our support team through WhatsApp, email, or phone support.

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, broken, or incorrect product, we will provide a replacement free of charge.

To request a replacement:

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  Notify us within 48 hours of delivery.
  
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  Provide your order number along with clear photos or videos showing the issue.
  
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  An unboxing video may be required for damage or missing item claims.
  

Once verified, a replacement will be processed promptly.

Exchange Policy

Customers may request an exchange within 7 days of delivery if:

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  The product received is damaged.
  
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  The wrong product was delivered.
  
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  The product has a manufacturing defect.
  

Return Eligibility

To qualify for a return or exchange:

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  The product must be unused and uninstalled.
  
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  The product must be in its original packaging.
  
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  All accessories, manuals, and components must be included.
  
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  The request must be made within 7 days of delivery.
  

Non-Eligible Returns

Returns, exchanges, or replacements will not be accepted for:

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  Products damaged after installation.
  
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  Products showing signs of use, misuse, or modification.
  
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  Products returned without original packaging.
  
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  Customized or special-order products.
  
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  Requests submitted after the applicable return period.
  

Refunds

If a return is approved and a replacement is not available:

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  Refunds will be processed within 5–7 business days after inspection of the returned product.
  
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  Refunds will be issued to the original payment method used during purchase.
  

Order Cancellation

Orders may be cancelled before dispatch for a full refund. Once an order has been shipped, cancellation requests cannot be accepted and the order will fall under the return and replacement policy.